Meet general manager Gaurav and executive housekeeper Indrani, who spend their days making check after check on the VIP visits to the hotel's luxurious Tata Suite, Maria Mooers, one of the hotel's long-term residents, who spends half of each year living in the Taj, oil trader Captain Bhasin, who hosts a cocktail party in his suite, served by his English-style butler, Melville, and Mr Chaskar, who has been in charge of the hotel's minibar service for over 40 years.